VLCC FAQs
1) Are there any chemicals in VLCC Personal Care products?
A: All our VLCC Personal Care products do not contain any harmful chemicals. They are totally Sulphate and Paraben free. Know more about Sulphates and Parabens here
2) What places do we ship to?
We ship our orders across India.
3) Do you have Cash on Delivery as a payment option?
A. Yes, we do have Cash on Delivery (CoD) as a payment option for over 12,000 pincodes.
4) How long would my order take to reach?
A: About 4-5 working days if you choose Standard delivery. We also have Next Day Delivery for selected pincodes. Read more here
5) What is the status of my order?
A. Please use 'TRACK ORDER' button in the footer.
6) Can I return an item if I don't like it, and if so how?
A: We have a 7 days after delivery return and replacement policy. Simply call our support number at 1800 419 8407/ 1800 103 6121 (we take calls on working days (Monday to Friday) between 10 AM and 6 PM). Please don't start shouting immediately, ask for the person who looks after online shopping (you don't want to shout at the wrong guy, it’s no fun). If you do not like calling people, you can also write to us at help@VLCC.com. Check out detailed Policy here
7) Do you ship outside India?
A: Unfortunately we do not directly ship orders to locations outside India. In case of any particular queries please write to us at help@VLCC.com
8) Can you deliver my order tomorrow?
A: Yes, we offer Next Day Delivery at selected pin codes for Orders placed before 4pm (Mon-Fri).Read More
9) My question is still not answered?
A: Please feel free to call us on 1800 419 8407/ 1800 103 6121 or write us at help@VLCC.com